Status: Closed
Assigned To: (Street Maintenance)
Ticket ID: 39425144
Dear City Clerk,
I am writing to file a Claim for Damages related to an incident that occurred on 10/13/2025 on my property sidewalk at 112 Grace Ave, East Palo Alto, CA.
While backing into my driveway, my vehicle’s muffler was damaged by a raised concrete edge protruding from the roadway/curb area. The edge extends beyond the normal surface line and appears to be part of the public right-of-way rather than private property.
My vehicle has sustained significant damage and is currently being repaired, estimate came at $2,078.19. I have pictures of the the following for your review, but wasnt able to attach on this ticket. Happy to provide them upon request:
Photos showing the area of the incident and the raised edge
Pictures of the vehicle damage
The repair estimate/invoice from the auto shop
I kindly request that the City review this claim to determine whether it falls under City responsibility for maintenance or repair of that section of roadway. Please let me know if additional documentation or forms are required to complete the claim.
Thank you for your time and attention. I look forward to your response.
Best regards,
Ticket History
[field_comment_visibility]
Closed
Updated By: ltatakamotonga
Assigned To: (Street Maintenance)
Hi Jesus,
An email was sent to you regarding this request.
Thank you.
Closing ticket.
10/23/2025 - 9:51am
New
Assigned To:
Citizen request/question created.
10/16/2025 - 10:45am
Disclosures
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.
Update Ticket/Add Comment
Claim for Vehicle Damage – Driveway Edge Hazard
Dear City Clerk,
I am writing to file a Claim for Damages related to an incident that occurred on 10/13/2025 on my property sidewalk at 112 Grace Ave, East Palo Alto, CA.
While backing into my driveway, my vehicle’s muffler was damaged by a raised concrete edge protruding from the roadway/curb area. The edge extends beyond the normal surface line and appears to be part of the public right-of-way rather than private property.
My vehicle has sustained significant damage and is currently being repaired, estimate came at $2,078.19. I have pictures of the the following for your review, but wasnt able to attach on this ticket. Happy to provide them upon request:
I kindly request that the City review this claim to determine whether it falls under City responsibility for maintenance or repair of that section of roadway. Please let me know if additional documentation or forms are required to complete the claim.
Thank you for your time and attention. I look forward to your response.
Best regards,
Ticket History
Hi Jesus,
An email was sent to you regarding this request.
Thank you.
Closing ticket.
Citizen request/question created.
Disclosures
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.