Status: Closed
Assigned To: bzaro (Citizen Complaint)
Ticket ID: 361438e3
I have never been contacted by Veolia, which is why I submitted the below Ticket. City of East Palo Alto has contracted out to Veolia, which does not mean the City is not responsible for this failure. Please effectively supervise and make sure that residents receive the services they deserve. Otherwise, I will escalate this matter.
=======================================
Ticket: 36055de6
Ticket Status: Published
Ticket Comment:
Good Morning,
I have reached out to the Veolia team regarding your concern. They will be following up with the data/information. The City doesn't have any of the information as Veolia is the water operator. If you have further concerns please let us know.
Thank you!
Batool Zaro
Ticket History
[field_comment_visibility]
Closed
Updated By: bzaro
Assigned To: bzaro (Citizen Complaint)
12/06/2023 - 11:36am
[field_comment_visibility]
Pending Citizen Response
Updated By: bzaro
Assigned To: bzaro (Citizen Complaint)
Good Morning,
I followed up with Veolia and requested they reach out to you directly with the information you requested. Thank you for informing us of the issue with Veolia, as we document issues that come up.
Best,
Batool Zaro
11/28/2023 - 8:39am
[field_comment_visibility]
Open
Updated By: ltatakamotonga
Assigned To: bzaro (Citizen Complaint)
Good morning Batool,
Please see request.
Thank you.
11/28/2023 - 7:51am
New
Assigned To:
Citizen request/question created.
11/27/2023 - 4:29pm
Disclosures
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.
Update Ticket/Add Comment
Veolia
I have never been contacted by Veolia, which is why I submitted the below Ticket. City of East Palo Alto has contracted out to Veolia, which does not mean the City is not responsible for this failure. Please effectively supervise and make sure that residents receive the services they deserve. Otherwise, I will escalate this matter.
=======================================
Ticket: 36055de6
Ticket Status: Published
Ticket Comment:
Good Morning,
I have reached out to the Veolia team regarding your concern. They will be following up with the data/information. The City doesn't have any of the information as Veolia is the water operator. If you have further concerns please let us know.
Thank you!
Batool Zaro
Ticket History
Good Morning,
I followed up with Veolia and requested they reach out to you directly with the information you requested. Thank you for informing us of the issue with Veolia, as we document issues that come up.
Best,
Batool Zaro
Good morning Batool,
Please see request.
Thank you.
Citizen request/question created.
Disclosures
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.