Claims

Department Mailing List: 

Ticket Comment

Hi Tomi,

You can submit a claim through our City Attorney's Office.

Here is the form: Magnolia Belfield

Thank you.

Closing ticket.

Car Accident

A White Toyota SUV with the license plate (1673950) belonging to the City of East Palo Alto was involved in a car accident earlier this morning around 11am. I believe the White Toyota was at fault. My car (Dodge Charger) was involved as well as a Blue Honda Civic. The White Toyota crashed into the Blue Honda and they both crashed into me. I want to file a claim and have my car repairs covered.

Ticket Comment

Hi Calvin,

I'm sorry to hear about your passport.

You can follow up with San Francisco City Hall: San Francisco City Hall | San Francisco (sf.gov)

Their phone number is: (415) 701-2311

I would also reach out to the hotel.

Closing ticket.

report for a lost passport

My name is Calvin Andeve Omolo from Kenya. I came in to Stanford University for a fellowship.  On 19th August 2024 i stayed at Utah Inn (504 4th street San Francisco CA and i checked out on 20th morning. I can recolate i how i lost them, i cant find my passport. if any one drops it there kindly give it to me

Ticket Comment

Good Morning,

Thank you for reaching out.

Please call the PG&E line at 1-800-743-5000 to report these types of issues and they will create a service order. The City doesn't have the authority to do work on any utility poles. 

Thank you,

Batool Zaro

Ticket Comment

Ticket Comment

Hi Batool,

Please see request.

Thank you.

Request for Assistance with Hazards Dangling Line at 2081 Ralmar Ave

Dear East Palo Alto City Council,

I am writing to bring to your attention a safety concern at our property at 2081 Ralmar Ave, East Palo Alto. There is a dangling line in front of our driveway that poses a potential hazard. Each time we enter or exit the driveway, the line makes contact with our vehicles, which creates a risk of damage to the vehicles and potentially to those inside.

We kindly request the city’s assistance in addressing this issue to prevent any accidents or damage. Your prompt attention to this matter would be greatly appreciated.

Ticket Comment

Resolved via the TicketPro appeals system

Ticket Comment

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