Citizen Complaint

Department Mailing List: 

What is the distance home camera can record ?

Hi I'm reaching out to you today because we have new neighbors who have home cameras. The problem is they record all the way to my home. I gen I open my house door it says it's recording... when I go in my front yard/ driveway it's recording. I understand neighbors can have security cameras but it's very unpleasant to not be able to be in my front home with out being recorded. I have ring cameras as well, and I have modify the distance to only record the driveway, no farther than the sidewalk. I know you could modify the distance and I want to know what is allowed.

Pothole on university street

Hello, I am writing on thanksgiving day. It seems that on my way back home there was a pothole on University street and it pop my tire. I was not speeding but at the 25 speed limit. I would like the city to fix that pothole before it become very dangerous and so that people won't be damaging their cars. 

Ticket Comment

Hi Alara,

You can send this message to our Engineering Division at: Engineering@cityofepa.org

Thank you.

Closing ticket.

Construction Closure of Runnymede Causing Major Traffic Issues

For the last two days my commute has added 15 minutes due to the unannounced closure of Runnymede next to the fire station.  Is this construction really so urgent that it can't wait until after the morning commute to begin?  It should also stop by 3pm so we can get around town after work and for school pick ups.  Traffic is already bad enough in EPA.  Maybe this work could happen on the weekend when there's less traffic?

Ticket Comment

Hi Jon,

I would like to inform you of our new PRA WEbsite request: Make request - NextRequest - Modern FOIA & Public Records Request Software

All PRA request will now be handled through this website.

Thank you.

Closing ticket.

Ticket Comment

Hi Gabi,

You can call East Palo Alto Department regarding this issue at (650) 853-3160.

If they state you need to reach out to Parking Enforcement you can call (650) 853-5940

Parking

Hello Im writing from La Tijera California in 2379 university ave East Palo Alto Ca 94303

Ticket Comment

Good Morning,

Thank you for reaching out. This traffic signal is under Caltrans jurisdiction. You may submit service requests to Caltrans on their website linked here:

https://csr.dot.ca.gov/

Thank you,

batool Zaro

Ticket Comment

Hi Batool,

Please see request.

Thank you,

SB 101 Traffic Lights

Hi,

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